Refund Policy

This policy applies to every membership purchased for The AI Dojo, operated by MarkKings Group LLC. By starting a membership you agree to the billing and refund terms below.

How billing works

Memberships are recurring subscriptions billed monthly in USD through Stripe. Your first charge happens the day you join, and each renewal is charged automatically on the same date of the following month until you cancel. Prices shown at checkout are the prices you pay. If we change plan pricing, existing members are notified by email before the change applies to their renewal.

Cancelling your membership

You can cancel at any time from your account billing portal, or by emailing aidojo@markkingsgroup.com from the address on your account. Cancellation stops all future charges. Your access stays active until the end of the billing period you already paid for, and it ends on the renewal date. There is no contract, no cancellation fee, and no minimum term.

7 day refund window for new members

New members may request a full refund of their first payment within 7 days of that payment. Send the request to aidojo@markkingsgroup.com from the email address used at checkout and include the name on the account. Approved refunds are issued to the original payment method through Stripe and typically appear within 5 to 10 business days, depending on your bank. Your membership access ends when the refund is issued.

After the 7 day window

Once the 7 day window has passed, payments already made are non refundable. That includes partial months, unused time, and periods where you did not log in or attend live sessions. Renewal charges are non refundable once processed, so please cancel before your next billing date if you do not want to continue.

Situations we do refund

We refund duplicate charges, charges made after a confirmed cancellation, and any payment taken in error on our side. Contact support with the charge date and amount and we will correct it.

Situations we do not refund

We do not issue refunds for dissatisfaction with results, for accounts removed due to a breach of the community guidelines or terms of service, for shared or resold access, or where materials have been downloaded and redistributed. Accounts opened with fraudulent payment details are closed without refund.

Chargebacks

If you believe a charge is wrong, contact us first. Filing a chargeback before contacting support suspends the account while the dispute is reviewed with Stripe. We respond to disputes with account and access records.

Third party costs

Tools, hosting, APIs, domains, and other third party services you use while building projects are billed separately by those providers. MarkKings Group LLC cannot refund costs charged by a third party.

Questions

Email aidojo@markkingsgroup.com or use the contact page. We aim to reply to billing requests within two business days.

The AI Dojo provides education and implementation guidance. It does not guarantee employment, clients, revenue, profit, or any other financial result.